RETURN POLICY

TERMS AND CONDITIONS OF SALES

  1. DELIVERY
    All delivery dates are quoted in good faith but time shall not be deemed to be of the essence. The Company shall not be liable for any loss or damage (whether direct or consequential) whatsoever arising from late delivery of goods or materials and the Purchaser shall not be entitled to treat the Contract as repudiated by reasons of any such late delivery.
     
  2. GUARANTEE
     
    1. 6.1 All goods sold by the Company are warranted to be free from defect in workmanship and material for the period of twenty-four (24) months from the date of delivery (unless stated otherwise and confirmed in writings) PROVIDED: (a) The Company is given full particulars in writing of any claim prior to the expiration of such a period and within fourteen days of the discovery of the alleged defect. (b) The goods have been stored, installed, maintained and used properly in accordance with the Company's manuals, instructions and specifications. (c) Liability shall be limited at the Company's options to replacement or repair or to a sum not exceeding the net invoice value of the defective goods. (d) Upon request the alleged faulty goods are returned to the Company at the Buyer's expense.
    2. 6.2 (a) Unless expressly stipulated in the acceptance of the order the Company gives no warranty or guarantee of the fitness or suitability of the goods for any purpose whether disclosed or otherwise. (b) All other warranties or conditions expressed or implied are hereby excluded and the Company shall in no circumstances be liable for consequential damages.
  3. INSPECTION AND ACCEPTANCE
    If the buyer desires to inspect the goods such inspection must be made at the Company's works and notification of this requirement must be given at the time of placing the order. If upon inspection the goods are approved by or on behalf of the Buyer, such approval shall constitute final acceptance. If no inspection is made the Buyer shall be deemed to have accepted the goods as in clause 5 above. The company will give the Buyer or his agent not less than seven days notice of the goods being ready for inspection. In the event that the Buyer or his agent do not attend the Company's premises for the inspection and factory tests, then those tests will proceed in the Buyer's absence upon the date originally notified and the goods shall be deemed to be accepted upon inspection and testing satisfactory to the Company. The Company reserves the right to levy charges as the Company sees fit for inspection and testing outside of this clause.
     
  4. SHORTAGE OR DAMAGE
    Claims for shortage or damage must be made within fourteen (14) days from receipt of goods by the Buyer.
     
  5. ORDER AMENDMENT OR CANCELLATION
    Orders accepted by the Company cannot be modified or cancelled except with the Company's written consent and upon terms which will indemnify the Company against all losses.
     
  6. PRODUCT LIABILITY
    For products to be effective in line with the design parameters laid down, it is important that they are handled, stowed and maintained in compliance with the manufacturer’s instructions.POLARCOM  AS cannot cannot be held responsible for any damage caused due to incorrect use of the equipment or breach of laid down procedures, or for failure of any specific component or other part of the equipment.

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